Outlook 2007 only opens in Safe Mode

Run: outlook /clearviews Run: outlook /safe 03-03-09, 12:31 AM

VanguardLH

Clive Clifford wrote: > Up until a couple of months ago Oulook 2007 was working fine, but since then > I can only open it in safe mode & as a result have lost some of the > functionality. Safe mode means no add-ons are loaded when Outlook loads. Enabled add-ons must get loaded when Outlook loads, so if one of them hangs or crashes then it takes Outlook with it. When exiting Outlook, all the add-ons have to get unloaded, so if any of them hangs or crashes then it takes Outlook with it. Safe mode also means none of the COM plug-ins are used with Outlook. That the problem goes away with Outlook running in safe mode means you have either an add-on or COM plug-in that is failing. The add-ons should be listed using the configuration UI within Outlook. However, not all COM plug-ins may be listed. So it is possible to disable all add-ons and COM plug-ins as listed in Outlook's configuration UI and then start in safe mode but still have the problem because of a COM plug-in that is not listed in Outlook's configuration UI. If, while in safe mode, you disable all add-ons and COM plug-ins listed in Outlook and then start Outlook in normal mode and the problem reappears, the problem is with a COM plug-in not listed in Outlook. I don't know how to proceed from there except by saying to go into Add/Remove Programs and uninstall those unlisted COM plug-ins. Outlook runs okay in safe mode. Okay, so while in safe mode, disable all the add-ons and COM plug-ins that are listed in Outlook's configuration UI (advanced options). Then start Outlook in normal mode. If the problem doesn't reappear, one of the add-ons or plug-ins that you disabled is the culprit. Now you get the joy of enabling them one at a time, restarting Outlook, and retesting if the problem reappears. When the problem does reappear, it's caused by the add-on or COM plug-in you just reenabled.