Tuesday, May 11, 2010

Outlook 2007 only opens in Safe Mode

Run: outlook /clearviews
Run: outlook /safe

03-03-09, 12:31 AM
VanguardLH
Clive Clifford wrote:

> Up until a couple of months ago Oulook 2007 was working fine, but since then
> I can only open it in safe mode & as a result have lost some of the
> functionality.


Safe mode means no add-ons are loaded when Outlook loads. Enabled
add-ons must get loaded when Outlook loads, so if one of them hangs or
crashes then it takes Outlook with it. When exiting Outlook, all the
add-ons have to get unloaded, so if any of them hangs or crashes then it
takes Outlook with it. Safe mode also means none of the COM plug-ins
are used with Outlook.

That the problem goes away with Outlook running in safe mode means you
have either an add-on or COM plug-in that is failing. The add-ons
should be listed using the configuration UI within Outlook. However,
not all COM plug-ins may be listed. So it is possible to disable all
add-ons and COM plug-ins as listed in Outlook's configuration UI and
then start in safe mode but still have the problem because of a COM
plug-in that is not listed in Outlook's configuration UI. If, while in
safe mode, you disable all add-ons and COM plug-ins listed in Outlook
and then start Outlook in normal mode and the problem reappears, the
problem is with a COM plug-in not listed in Outlook. I don't know how
to proceed from there except by saying to go into Add/Remove Programs
and uninstall those unlisted COM plug-ins.

Outlook runs okay in safe mode. Okay, so while in safe mode, disable
all the add-ons and COM plug-ins that are listed in Outlook's
configuration UI (advanced options). Then start Outlook in normal mode.
If the problem doesn't reappear, one of the add-ons or plug-ins that you
disabled is the culprit. Now you get the joy of enabling them one at a
time, restarting Outlook, and retesting if the problem reappears. When
the problem does reappear, it's caused by the add-on or COM plug-in you
just reenabled.

1 comment:

  1. Several days ago I had an unpleasant issue with my emails. All of them were damaged after a virus attack. Only today I have decided this problem by - pst outlook xp recovery. This utility determined my trouble quite easy and completely simply. Moreover I knew how the application worked with all versions of Microsoft Office, including Microsoft Outlook XP.

    ReplyDelete